Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.
The following comments are unedited and submitted as part of the online survey process.
Our sales rating is 4.8
Our rating is based on 10 comments from 20 reviews.
5.0
Very enjoyable and stress free
5.0
Lovely staff, Rebecca very helpful
5.0
Greg was a great help, very good at his job
5.0
The staff are so helpful.
4.0
3 weeks delivery of a central stock car is too long, even if it is a busy time for dealership. Cars are manufactured less than 50 miles from dealership
5.0
Greg Pretty at Scotthall is an exceptional sales person. He is the reason I went back to Milton Keynes instead of going to the more local dealer. He is genuine and efficient and never wastes my time.
3.5
Good service and available on date requested
5.0
Rebecca was, as usual, fantastic in the ordering and delivery of my new car. Faultless.
5.0
Salesman was Greg Pretty. Excellent at his job, knew his stuff and was a master at 'soft sell'
5.0
I received excellent service from Mr Greg Pretty and all his team.
Our service rating is 4.6
Our rating is based on 26 comments from 78 reviews.
5.0
i am completely with the dealership ...no complaints
5.0
Very good customer phone representative, you are welcomed from you first arrive at the car park and ushered in till the service desk. and looked after.
5.0
The staff at Milton Keynes were amazing. And after the service the car was cleaned inside and out and it was absolutely filthy so thank you.
5.0
Very Good only dropped slightly due to rather poor complimentary cleaning which I had to redo
5.0
Under TLC warranty parts quickly and efficiently replaced. On pick up the car has always been valeted to a very high standard.
2.0
Not impressed. If only the service department could make me feel as valued as the sales department do. Emma was truly wonderful on the customer service desk 100 for her excellent interpersonal skills.
5.0
Really friendly and helpful. Rebecca always remembers me when i go in and always takes the time to talk to me.
5.0
Everything was seamless, fantastic service very nice touch with courtesy driver
4.0
Would have been 5 but despite booking a month in advance it was not possible to get a pick up.
5.0
The staff are very helpful.
4.0
things could be quicker but Oliver from the MIni Service Desk was 1st class and fantastic
5.0
The service has been excellent.
5.0
Scothall have performed faultlessly every time I have had cause to visit them.
5.0
I was promised a call back regarding a part I am still waiting for the call.
5.0
Excellent service including pick up and drop off.
5.0
Very efficient service. I was greeted on arrival, I was provided with facilities to work whilst service underway and I was kept updated on progress. Everyone I dealt with was very friendly and professional and I left very satisfied.
5.0
very good service and very poliet
5.0
I was disappointed to find the vehicle had to be taken off site to have the MOT carried as I was advised this would be available at the kingston.
5.0
totally professional and supurb service as always, this is why i travel 30 miles to them rather than use my local mini dealer 9 miles away
3.0
Good service from a collection and delivery back point of view
4.5
The car had indicated it needed a service however it was for the MOT . the date the warning came up was after the expiry of the MOT but the MOT had already been done at a none MINI garage fortunately
5.0
they are always brilliant no complaints ever
4.5
Much better experience than under the previous management watside.